5 Major Questions for a 2020 Employee Satisfaction Survey
Measuring employee satisfaction is vital for every company since employees are the driving force behind most businesses. However, employee satisfaction isn’t tangible or quantifiable by numbers. You can try team building activities, but you cannot guarantee success via this method. That is why companies tend to give employee satisfaction surveys to employees to get an idea.
Employee satisfaction surveys tend to have different questions that are designed to gauge an employee’s perception of the company, their professional and personal satisfaction, and how content they are with their jobs and the work they do.
The problem comes when employers or HR persons don’t know what to put in their employee satisfaction surveys. The job market is constantly changing, and so are employees’ priorities. That is why it’s important to make sure that your employee satisfaction surveys are up to date.
Here are some important questions to add to your 2020 employee satisfaction surveys.
Are You Happy with Your Work-Life Balance?
For people today, one of the most important things is a good work-life balance. There is an increasing demand for good mental and physical health and a proper work-life balance is important for it.
Most employees today tend to favor a good work-life balance over money. You need to be able to assess the work-life balance you provide at your company. To do that, you need to provide a scale with the question.
Employees will rate the work-life balance from one to ten and then explain why they gave that specific rating. This will help quantify the data based on facts.
Would You Say You Have the Tools Needed for Maximum Productivity?
A lot of employees in the US complain about not having the right tools to work. Usually, the same companies have a productivity epidemic. This is because having the right tools and high productivity are directly correlated.
You need to ask your employees whether they have all the tools they need to work properly. Expand upon that question and ask whether those tools help them to work in the best possible way. In addition, ask them whether they believe they’re at maximum productivity and if not, why. Lastly, ask what tools would further help them and how.
This will help you assess the assets you’ve provided to your employees and whether they are enough. You can find out whether it’s time to upgrade, provide additional tools, or just further training.
How Often Do You Hear from Your CEO?
Most employees only ever get to listen to their managers. It’s important for executive-level staff to communicate with their employees as well. It’s bound to develop a positive impression on the employee’s mind.
You need to ask your employees how often they see their CEO, and whether they feel a connection with them. The CEO is the representative of the company and if employees can’t resonate with them, they can’t connect with the company.
If more than 80% of the employees say no or feel they have no connection with the CEO, you have a problem. You will need to develop trust with the employees by making your CEO make appearances and help employees with their matters.
Do You Feel Stressed Out at Work? How Often?
Stress is one of the biggest contributors to inefficiency, low productivity, and a lack of motivation. Stress not only has negative impacts on your company but also affects your employees’ personal health.
The stress can either be due to the employee’s own fault, or you may be putting too much work on them. Either way, you need to inquire whether your employees feel stressed or not. Ask them how often that is and why.
This will help you create a more relaxed environment for your employees, which, in turn, will ultimately lead to more employee satisfaction.
If You Were Given One Additional Employee Benefit, What Would It Be?
Nowadays, employee benefits are given preference over salaries. Most employees tend to stay with a company if it offers them the right benefits. That is why companies like American Airlines have started to provide flexible benefits plans.
When employees can choose their own benefits, that is the kind of autonomy that builds retention. However, most companies have pre-built compensation packages. Although, you can still ask your employees what additional benefit they would add to their compensation package if they had the chance.
This would show you what your employees want other than what you already provide them. If a lot of the employees recommend the same thing, it means you need to take action and provide it.
Employee satisfaction surveys are designed to find out what your employees think of your company, current processes, and how well they adjust to it all. Knowing this allows employers to take action so they can rectify any problem that arises. They are a direct human capital management method.
Using employee satisfaction surveys to increase employee satisfaction will always lead to better productivity, motivation, and retention.